Caseworker, Donnelly House Job ID 24-051eC
Company Overview:
For over 75 years, enCompass has been rooted in community safety and this will continue to be our focus.
We provide holistic services and wraparound supports that address the root causes of crime and social
disorder. We do this through preventative and restorative activities including release planning, housing,
safety planning, employment transition, education, substance recovery, cultural supports and more. By
exemplifying care, compassion and understanding, we are laying the foundations for positive change.
enCompass strives to provide a meaningful work environment through the following:
• Strong focus on employee wellness and work-life balance
• Service recognition and employee awards
• Professional development opportunities
• Staff team building and appreciation days
• Competitive health, dental and RRSP benefits
We are a values-driven organization that supports clients from a strength-based approach. If your values
are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please
consider joining our team.
Position Summary:
Donnelly House is a 90-day transitional housing program for individuals experiencing chronic or temporary
homelessness. Part-time caseworkers provide support to individuals 16+, who are experiencing chronic
homelessness, being discharged from acute hospital care, awaiting treatment, or on other housing lists.
Staff are ensuring a safe and supportive environment while participants are residing in our interim
housing. Donnelly House functions off a recovery philosophy and values a client-centred approach.
Responsibilities:
• Completion of accurate written daily documentation (logbook entries, contact notes, incident
reports, medication book entries).
• Ongoing monitoring and management of client files to ensure they are kept complete and up to
date.
• Maintain accurate and up-to-date data collection, data entry and completion of any program
assessments and surveys as directed.
• Role model and assist clients with self-advocacy.
• Adapt services to meet the needs of diverse populations as per unit policy.
• Conduct intake and interviews.
• Deliver services in a client-centred, strength-based approach per unit philosophy.
• Coordinate recreation activities with residents.
• Deliver services in accordance with unit and Agency Policies and Procedures.
• Ensure clients are aware of and understand House rules and address any concerns.
• Complete security rounds and searches as per House policy.
• Ensure Maintenance and Cleanliness of Unit and Property.
• Communicate pertinent information to the supervisor and other staff as necessary.
• Obtain/maintain positive working relationships with external agencies.
• Liaise with program providers and agency funders.
• Participate in community events.
• Contribute to a positive culture by assisting and supporting colleagues as needed and
encouraging and teaching others about the unit’s operations.
• Attend and participate in Unit Meetings.
• Value differences amongst coworkers.
• Contributes to overall agency mission, vision, and values.
Qualifications / Skills:
• Degree or Diploma in Human Services or a related field would be considered an asset.
• 6 months to 1 year of experience working with marginalized populations preferred.
• Strong listening and relationship-building skills.
• Must be self-directed, flexible, team-orientated, and able to follow directions.
• Able to follow the agency’s philosophy and core values.
Conditions of Employment:
• The successful candidate must be able to work 3:00pm – 11:00pm (evening shifts) Monday
through Friday.
• Criminal Record Check, Child Intervention Check, and Standard First Aid and CPR. A criminal record
will not disqualify you from employment with us; we evaluate each application individually
• A valid driver’s license is an asset.
• The position requires frequent standing, walking up and down stairs, and occasional lifting.
Salary:
The annual salary for this position is $51,000.00 – $60,180.00
To apply, submit a résumé and cover letter in one PDF document by December 13, 2024 to
hr@myencompass.ca
Please include “24-051eC – Caseworker, Donnelly House” in the Subject Line of the email. Please include
how you heard about the position in the cover letter. Resumes without a cover letter will not be
considered.
Only those selected for interviews will be contacted
Building Safe, Inclusive Communities.
enCompass is committed to achieving a diverse workforce and strongly encourages applications from
people of Indigenous heritage, and people from culturally diverse backgrounds.